FAQ/HOTEL TERMS & CONDITIONS

Grand Hotel Empire offers a selection of free daily press, which you can read in the lobby or in our breakfast area.

Our modern design hotel in Frankfurt offers you free wireless internet throughout the hotel and on the hotel rooms.

All our rooms are equipped with free Wi-Fi.

Simply enter your username and password, which you receive at the reception, in your browser and you are already online.

Book your stay at the Grand Hotel Empire now and enjoy stress-free days!

Television can be found in every room, lobby and restaurant.

The Grand Hotel Empire provides free TV channels on all hotel rooms.

Besides German and English channels you can find channels in different languages from different countries.

For your stay at the Grand Hotel Empire, we offer limited parking, subject to availability, at a surcharge of € 15 per day / vehicle, until the departure day 12:00. You will find our parking garage next to our hotel in

Parkgarage Hauptbahnhof Süd (Gutleutstr. 112-116).

A mandatory reservation is required directly at the hotel and must be confirmed by the hotel.

So you reach our Parking(Please click here–>)

Unfortunately all our rooms and also the general non-smoking areas.

All our rooms are newly furnished and have been designated as non-smoking rooms from the beginning.

You can smoke in our roof terrace during our early morning hours (Mon-Fri: 6:30 am – 10 am, Sat & Sun: 7 am – 11 pm) or restaurant time (6 pm – 10 pm) on Roof-terrace.

Our local shuttle service will take you to the airport. Shuttleservice to the airport will cost at least € 30 per trip.

We will be happy to travel to other destinations in the surrounding area during your stay. Contact us and we will create an individual offer for you.

Fitness Center is available 24 hours a day.

Our sauna and the steam bath are available 24 hours a day, for an extra charge of 7.00 € per person.

For our Supeiror Zi guests are free to use the sauna and the steam bath.

Our restaurant the bar with roof terrace is located on the 8th floor.

The restaurant offers you a variety of culinary delights, enjoy our offer, from the delicate appetizer to the exquisite dessert, we offer you everything that the heart desires at national and international dishes.

The restaurant and the bar are open every day from 6 pm to 10 pm.

Our special service, the beautiful view with the view over Frankfurt make a visit to our restaurant an experience. You can end the evening at our hotel bar.

Our rich breakfast buffet offers everything you need for a good start to the day, from cold to hot dishes.

Breakfast time on Mon – Fri is 06.30 – 10.00am and on Sat and Sun is 7am – 11am.

Currently the breakfast price is included in the room rate.

The Grand Hotel Empire is located directly at Frankfurt Central Station, the hub for local and long-distance transport (train, subway, bus & tram, long distance bus) and is thus the ideal starting point, whether professional or private all attractions of Frankfurt within minutes, either on foot or by public transport. Messe Frankfurt is a 5-minute underground or suburban train ride away.

Our reception has 24 students.

Our reception i24 Hours at your Service.

All children are welcome, children up to 2 years receive a free baby bed in their parents’ room.

One child under 12 years stays free of charge in a baby cot.

Check-in is from 12 noon and on the day of departure your rooms are available until 12:00. We can still keep your luggage for you after check-out.

Late departure is possible depending on available. Excluding the trade fair, guests will be charged extra 10 € per room per hour until 16:00. Roof is charged all day price for the room.

We accept American Express, Visa, Mastercard and EC-cards.

Of course, you can easily pay in cash. We will gladly accept, after prior consultation, also cost assumptions.

Pets are not allowed in our hotel.